Table Of Contents

S.no. Topic Contains
1 Setup
  • Organisation Setup
  • User Setup
  • User Interface
2 Data Security
  • Organization-wide defaults
  • Role-hierarchy
  • Sharing rules
  • Manual Sharing
3 Objects
  • Objects&Relationships
  • Record Types
  • Page Layouts
4 Activity Management
  • Tasks
  • Events
5 Data Management
  • Data Loader
  • Data Import Wizard
6 Analytics
  • Report
  • Dashboard
7 Automation
  • Work Flow
  • Approval Process
  • Process Builder
  • Visual Flow
8 Sites
  • Build a Force.com App
  • Design your web interface in visual force
  • Create a Force.com site
  • Activate the Force.com sites
9 Sales And Service Cloud 
  • Sales Cloud
  • Service Cloud